Cancellation and Refund Policy
Effective Date: 10 March 2025

1. Introduction
At Ankita Academy, we aim to provide high-quality digital marketing courses and services. This Cancellation and Refund Policy explains the terms under which cancellations and refunds are granted.

2. Course Cancellation

• Customers can cancel their course enrollment within [X] hours/days of purchase by contacting us at ankitaburagohain078@gmail.com.
• If the course has already been accessed or downloaded, cancellation requests may not be approved.

3. Refund Eligibility
Refunds may be granted under the following conditions:

• The refund request is made within [X] days of purchase.
• The course content has not been fully accessed or completed.
• The request is due to technical issues preventing access to the course, which were not resolved by our support team.

4. Non-Refundable Items

• Digital products, including downloadable resources and e-books.
• Services that have already been rendered (e.g., live sessions, coaching).
• Courses purchased at a discount or under a promotional offer.

5. Refund Process

• Approved refunds will be processed within [X] business days via the original payment method.
• Transaction fees deducted by the payment gateway are non-refundable.
• Once a refund is issued, access to the course will be revoked immediately.

6. Changes to This Policy
Ankita Academy reserves the right to update this policy at any time. Changes will be reflected on this page with the updated effective date.