Shipping and Delivery Policy
Effective Date: 10 March 2025
1. Introduction
At Ankita Academy, we offer digital courses and services. As such, no physical products are shipped. This Shipping and Delivery Policy outlines how our digital products and services are delivered to our customers.
2. Digital Product Delivery
- Once payment is successfully processed, customers will receive instant access to their purchased courses or materials.
- Course access details, login credentials, or downloadable files will be sent to the registered email address provided during checkout.
- If you do not receive access within 5 minutes/hours, please check your spam folder or contact us for assistance.
3. Live Sessions & Coaching Services
- If you have registered for a live session or coaching service, you will receive an email with schedule details and access instructions before the session starts.
- Rescheduling requests must be made at least 1 hours/days in advance and are subject to availability.
4. Technical Issues
- If you experience any technical difficulties accessing your digital product, please reach out to us at ankitaburagohain078@gmail.com.
- We will make every effort to resolve issues promptly and ensure seamless access.
5. Changes to This Policy
We reserve the right to update this Shipping and Delivery Policy at any time. Any changes will be reflected on this page with the updated effective date.